Privacy Policy
Last updated: August 7, 2025
1. Introduction
Welcome to AbleCub. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.
2. Information We Collect
AI Chat Assistant
When you use our AI-powered chat assistant, the following information is processed:
- Chat Conversations: Your messages are temporarily processed by OpenAI's GPT-4o API to generate responses. Conversations are not permanently stored on our servers and are cleared after 30 days.
- Child Information: You may provide information about your child's age, support needs, and care requirements. Do not enter your child's full name or detailed medical records.
- Search Criteria: Location preferences, age range, support services, and schedule requirements are used to match you with appropriate providers.
- Third-Party Processing: Chat messages are sent to OpenAI for processing. Please review OpenAI's privacy policy for details on their data handling practices.
- Conversation Analytics: We track usage metrics (questions asked, results displayed, provider actions) to improve service quality. No personal information is used for analytics without consent.
- Delete Option: You can clear your chat history at any time using the "Delete chat" option or by clearing your browser data.
Other Data Collection
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, browser type and version, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website and services.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
5. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
6. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: privacy@ablecub.com